Gaya APA

Susatyo Herlambang, SE., MM. (2010). Public Relations and Customer Service (Edisi Pertama, Cetakan Pertama, 2010). Yogyakarta: Gosyen Publishing.

Gaya Chicago

Susatyo Herlambang, SE., MM. Public Relations and Customer Service. Edisi Pertama, Cetakan Pertama, 2010 Yogyakarta: Gosyen Publishing, 2010. Text.

Gaya MLA

Susatyo Herlambang, SE., MM. Public Relations and Customer Service. Edisi Pertama, Cetakan Pertama, 2010 Yogyakarta: Gosyen Publishing, 2010. Text.

Gaya Turabian

Susatyo Herlambang, SE., MM. Public Relations and Customer Service. Edisi Pertama, Cetakan Pertama, 2010 Yogyakarta: Gosyen Publishing, 2010. Print.